Privacy Policy

Effective Date: January 1, 2026

Diamond State Property Preservation (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our communications.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, property address, and related details you provide.
Service Data: Information provided when requesting Solar Service Work or scheduling appointments.
Usage Data: Pages visited, actions taken, IP address, browser type, and referral data.
Communication Records: Email, phone, and other communications sent to or received from us.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our Solar Service Work, including Detach/Reset, Reroof with Solar, and Solar Service Work engagements.
Personalize your experience.
Communicate with you via email or phone.
Send service updates, appointment reminders, and follow‑up messages related to your Solar Service Work.
Improve our website and service offerings.
Ensure compliance with legal and regulatory requirements.

3. SMS Data & Compliance

If you opt in to receive SMS messages from us:

Messages are limited to Solar Service Work, including appointment confirmations, reminders, service updates, and customer support.
Consent to receive SMS is not a condition of purchasing any goods or services.
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying “STOP.”
For help, reply “HELP” or contact us at [email protected].

SMS opt‑in and consent data is treated as highly sensitive and never shared with third parties for marketing or lead‑sharing purposes.

4. How We Share Information

We do not sell your personal information.

We may share your information with:

Service Providers (e.g., email/SMS platforms, CRM tools, scheduling systems) under strict confidentiality agreements.
Regulatory Authorities when required by law.
Aggregators and SMS Providers only as necessary to deliver messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text‑messaging originator opt‑in data and consent will not be shared with any third parties except as necessary to provide the text‑message service.

5. Cookies & Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

7. Your Rights

You may request to:

Access or update your information.
Unsubscribe from communications.
Delete your data (subject to legal obligations).

To exercise any of these rights, please email [email protected].

8. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy: